Parts and Service

Benchmark takes pride in backing their products and systems with genuine replacement parts and field service support. We offer a wide variety of both in-stock and made-to-order parts.


To contact a Benchmark representative about ordering spare parts or service support, please refer to the contact information listed below.

Hours: Monday - Friday | 8:00am - 5:00pm Eastern Time

Phone: (706) 208-0814 x241 Allen Gunter, Parts Manager

Fax: (706) 208-0815

Benchmark General Parts Email:

Benchmark Parts Email:

Benchmark Service Email:

With genuine replacement parts from Benchmark, you can be assured to minimize the risk of lost production or equipment failure. Our replacement parts ensure exact fit, functionality and reliability.

We maintain an extensive inventory of packaging machinery spare parts for Benchmark.

Customized Parts

Our detailed equipment manuals include a complete spare parts list for your equipment. We encourage you to keep spare parts available as part of your preventative maintenance program and to protect against unexpected failure that can cause downtime. In either case, we are here to assist you.

RUSH Orders

With a full inventory of common wear parts, we can replace items with rush same day. We understand the urgency of getting your equipment back in operation.

Standard Delivery

Our knowledgeable team can help you identify and order parts. We will keep you informed on equipment upgrades and offer preferred pricing for enhancement kits.

Preventative Service

The smart way to protect investment and keep production at planned levels without interruption. Benchmark's Preventative Maintenance Services help deliver maximum OEE while ensuring that production continues uninterrupted at planned levels.

Modification & Repair

We offer to rebuild, retrofit or repair equipment. Benchmark specialists make the process more effective and efficient. We know our customers' systems and deliver the right solutions every time.