Parts and Service


Benchmark Automation and Southern Packaging take pride in backing their products and systems with genuine replacement parts and field service support.  We offer a wide variety of both in-stock and made-to-order parts.

Benchmark Automation

To contact a Benchmark representative about ordering spare parts or service support, please refer to the contact information listed below.

Hours: Monday - Friday 8:00am - 5:00pm Eastern Time 

Phone: (706) 208-0814 x241 Allen Gunter, Parts Manager

Fax: (706) 208-0815 

Benchmark Automation General Parts Email: Benchmark.Parts@ProMachBuilt.com

Benchmark Automation Parts Email: Allen.Gunter@ProMachBuilt.com

Benchmark Automation Service Email: Mike.Basham@ProMachBuilt.com

Southern Packaging 

To contact a Southern Packaging representative about ordering parts or field service support, please refer to the following information.

Hours: Monday - Friday 8:00am - 5:00pm Eastern Time 

Phone: (706) 208-0814 x237 or Toll Free (888) 567-4173 - Pam Rock, Parts Manager

Fax: (706) 208-0815 

Southern Packaging Parts Email: Pam.Rock@ProMachBuilt.com

Southern Packaging Service Email: Mike.Basham@ProMachBuilt.com