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ProCustomer Industry Leading Aftermarket Support
Allpax Retort Sterilization & Automation Systems
Axon Shrink & Stretch Sleeve Application Systems
Benchmark Food Distribution & Loading Systems
Brenton Case & Tray Packing & Robotic Systems
Currie by Brenton Conventional & Robotic Palletizing Systems
Dekka Case Taping Systems
Edson High Performance Case & Tray Packing Systems
EOL Packaging End of line Applications & Systems
EPI Labelers Flexible Packaging Labeling Systems
Federal Liquid Filling & Capping Systems
Flexible Packaging Flexible Packaging Applications & Systems
FLtecnics Rollstock Pouch Packaging Systems
Greydon Flexible Packaging Coding Systems
ID Technology Labeling, Marking & Coding Systems
Inever Stickpack & Sachet Packaging Systems
IPak Machinery Tray & Bliss Forming Systems
Jalbert Automation Services
KLEENLine Sanitary Product Handling Systems
LSI Pressure Sensitive Labeling Systems
Matrix Vertical Form Fill Seal Systems
NJM Packaging Pharmaceutical Packaging Systems
Orion Packaging Stretch & Pallet Wrapping Systems
Ossid Tray Packaging & Weighing Systems
Pace Packaging Bottle Unscrambling & Orienting Systems
Pacific Packaging Viscous Filling & Capping Systems
P.E. Labellers Decorative Labeling Systems
Rennco Vertical Bagging & Heat Sealing Systems
Roberts PolyPro Bottle & Box Handles & Application Systems
Shuttleworth Conveying & Material Handling Systems
Southern Packaging Rollstock Pouch Packaging Systems
Tekkra Shrink Bundling Systems
Texwrap Shrink Wrapping Systems
Toyo Jidoki Pre-Made Pouch Packaging Systems
Weiler Labeling Labeling & Serialization Systems
Wexxar/BEL Case Forming & Sealing Systems
Zalkin Americas Capping & Cap Handling Systems
Zalkin EMAA Capping & Cap Handling Systems
Zarpac Engineering & Integration Services

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Field Service

Contact

Phone:  (706) 208-0814 x223

After Hours Support:  (706) 208-0814


Installation
Our professional, experienced service technicians will supervise and/or mechanically install your equipment to ensure that it will operate as intended. Proper training begins with the original installation. We encourage your maintenance staff to assist us in the equipment installation and start-up. Not only will this minimize the cost of service assistance, but it will begin developing a relationship between your maintenance staff and our service technicians. Our experience shows that this relationship can help avoid service calls and will save you time and money during future maintenance and troubleshooting.

Training
Properly trained operators and mechanics are the key to optimizing machine and line performance. Training is often performed in your facility in conjunction with equipment installation and start-up. We also offer periodic refresher courses for new or existing operators. Follow-up training is often more meaningful once your personnel have experience operating our equipment.

When possible, we find training to be most effective at our facility as part of equipment check out. Without the distractions that may be present at your facility, your personnel can focus on learning. While there is an expense associated with employees traveling, all training at our facility is performed free of charge!

Service Calls
Keeping your equipment up and running is our highest priority. If a problem develops with your equipment, there are several resources available. First, our detailed equipment manual includes troubleshooting tips. If this does not resolve your problem, please contact our knowledgeable service department and we will try to assist you by phone. If the problem persists, we have an experienced staff of service technicians available to repair your equipment in the field.